FAQs for Registrants
Yes. We will automatically refund your registration. We are currently working through this process and appreciate your patience during this time. We anticipate you will see a full refund on your credit card within 30 days. If you paid by means other than credit card, we will be reaching out to you. You will receive a cancellation confirmation once your record has been canceled. If you have any questions, please contact ohio@facs.org.
How can I cancel my hotel room reservation?
We encourage you to call the hotel and cancel your room as soon as possible. If cancelled 72 hours prior to the arrival date, there should be no penalty. The hotels have been informed of this situation as well.
No. We will not refund individual travel costs. If you purchased travel insurance, please contact your provider for information and next steps. Many airlines are either waiving cancellation fees or considering the action that precipitated your cancellation. Please contact your airline to see if your ticket qualifies. We apologize for any inconvenience and challenges this may cause you.
We are currently reviewing our options, including rescheduling the 2020 OCACS Annual Meeting in the summer or fall. Please check back at www.ohiofacs.org for regular updates.